Yaovi SAMAH : Bilingual innovative Software Architect, Technical Support Engineer.

• Analyzed customer requirements to develop software architecture designs that met their needs. • Developed technical specifications for software components and applications. • Design & development of robust CRM crmelifestyle.net • Defined best practices for coding standards, code reviews, source control management, build processes, testing, and release management. • Created models for databases using UML diagrams or other appropriate modeling tools. • Implemented automated unit tests to ensure consistent quality throughout the development cycle. • Collaborated with cross-functional teams to ensure successful implementation of software solutions within budget and timeline constraints.

• Provided remote assistance to end-users when needed. • Provided technical support to customers by troubleshooting and resolving hardware and software issues. • Resolved complex technical problems through root cause analysis techniques. • Replied to customer queries via email, messaging systems and support ticket platforms. • Diagnosed and resolved complex technical issues to ensure optimal system functionality. • Assisted customers with troubleshooting software and hardware issues.

• Developed and executed test cases to ensure software functionality, reliability, and performance. • Worked with developers to identify, document and track defects in the system. • Created automated tests for regression testing of all new features. • Reviewed business requirements document to understand the scope of projects and create comprehensive test plans. • Conducted manual tests on multiple platforms including web-based applications, mobile devices, and desktop computers. • Analyzed product code and application specifications to determine appropriate test methods.

• Developed technical specifications for software components and applications. • Design & development of robust Job & recruitment portal : recruithubafrica.com • Defined best practices for coding standards, code reviews, source control management, build processes, testing, and release management. • Created models for databases using UML diagrams or other appropriate modeling tools. • Implemented automated unit tests to ensure consistent quality throughout the development cycle

Certified Scrum Product Owner from SimpliLearn University